Okay, so you’ve decided to return it. Don’t just waltz into the store with the TV in your arms like a hero carrying a trophy. Bring the remote, the power cable, the stand, and the box. If you lost the box, call ahead and ask if they’ll take it with a fee. Spoiler: They might, but they’ll sigh loudly.
Bring your receipt—or find it in your email if you bought online. Best Buy can look up your order with a credit card, but a receipt makes you look like a responsible adult. And if you’re returning a 65-inch or bigger TV, bring a friend. You’ll need help carrying it, and also, someone to hold your hand as you say goodbye to your home-theater dreams.
Best Buy Tv Return Policy Without Box at Jack Black blog
The Online Return Pain
If you bought it online, you can ship it back for free—if it’s under a certain weight. But TVs are heavy, my friend. A 55-inch TV is like a box full of bricks. Best Buy might charge you a shipping fee for returns on oversized items. Alternatively, you can just bring it to a store for free. That’s what I do. Less hassle, and you get to see the glorious confusion on the sales floor when you wheel in a giant box.
