Walk into any Waitrose. You’ll find the customer service desk. That’s your golden ticket.
You can’t snag them at the self-checkout. No, you need a real human. Talk to them. Ask nicely. They’ll sort you out.
You can buy John Lewis vouchers in any Waitrose store. It’s a secret superpower of the British high street.
The Quirky Catch
Here’s the fun part. You can buy a John Lewis voucher at Waitrose. But you can’t buy a Waitrose voucher at John Lewis. Mind blown, right?
It’s a one-way street. Like a very polite, posh, one-way street. Why? Because reasons.
John Lewis is the upmarket department store. Waitrose is the upmarket supermarket. The rule feels arbitrary, but it’s hilarious.