Call the number if you’ve lost something valuable, like your wallet, or if you need to report a minor crime that isn’t happening right now—think “my bins were vandalized last night” territory. Do not call if you’re in immediate danger, if you see a crime in progress, or if your cat has just stolen your kebab again. That last one? Just let the cat have the food. You’ll never win that argument.
Also, pro tip: the station is open 24/7 for walk-ins, but the phone lines aren’t always answered instantly at 3 AM. Expect a ring tone that lasts long enough to knit a scarf. If you’re desperate and it’s the witching hour, consider just showing up in person. The desk officer will probably appreciate the fresh air. And the cat story.
Wait, Is There a Better Way to Contact Them?
Yes, actually. Online reporting is your friend. For non-urgent stuff—like that suspicious noise that turned out to be a hedgehog—you can use the Sussex Police website. It’s quicker than a phone call, and you won’t have to repeat your address seven times. But if you really want the human touch (or you’re bad at typing), the phone number is your jam.
Man's death in police custody prompts training call from coroner - BBC News
And if you’re thinking, “But I need to speak to a specific officer named Dave who helped me last month”—good luck with that. Dave probably works nights now, and the phone system doesn’t track him down. You’re better off leaving a message with the call handler. Be polite; they deal with a lot.
