Calling Vodafone support is a choose-your-own-adventure in frustration. First, you’ll talk to a robot that doesn’t understand “I have no internet.” Then, a human might ask if you’ve turned it off and on again. Spoiler: you have, twelve times.
Wait times are legendary. I once waited 47 minutes, only to hear, “Oh, that’s a known issue.” Known? Then why is my bill still full price? They’ll offer you a free “booster” app. That app is as useful as a chocolate teapot in a heatwave.
Here’s a quirky fact: Vodafone has a “virtual assistant” named Tobi. Tobi once told me to “check my SIM card.” I did. It was fine. Tobi then suggested I buy a new router. Thanks, Tobi. You’re a genius.
